If your Outlook desktop app keeps requesting the password again and again even after you’ve got successfully logged in, it may be because of a recent Windows update or your Outlook settings. Windows updates are aimed to enhance your system’s performance, offer better functionality and far more stability, however, sometimes these updates can cause certain issues to pop. This issue is often taken as an example where outlook keeps troubling you with the login prompts.
Outlook Desktop App
Microsoft Outlook must be one of the foremost used online webmail service providers developed by Microsoft. Most of the people use the desktop app provided by Microsoft within Windows 10. This problem affects most of the Outlook office versions like Outlook 2016, 2013, 2010, etc. Therefore, to assist you to circumvent the difficulty, we’ve made a listing of the foremost effective solutions which can solve your problem.
What causes Outlook to stay requesting Password on Windows 10?
When your Outlook app keeps requesting the password, it is often because of the subsequent factors —
Outlook settings: Sometimes, there’s an issue together with your Outlook app settings which are causing the problem.
Windows update or upgrade: In some cases, a Windows update or upgrade can reset your intentionally set preferences certainly apps which may cause a problem.
You can isolate the problem by following the solutions down below.
Solution 1: Clear Cached Passwords
The first thing you need to do in order to fix your problem would be to clear your cached passwords located in the Control Panel. Here’s how to do it:
- Go to Start Menu
- Open the Control Panel.
- Navigate to User Accounts.
- Click on ‘Manage your credentials’.
- Select credentials for Outlook, Lync, and Microsoft in both the Generic Credentials and Windows Credentials.
- Click on Details and then select Remove.
- Exit the Control Panel and then restart your system.
Solution 2: Enable the Remember Password Option
In some cases, the issue is due to a simple mistake. If you haven’t checked the Remember Password option while logging in, that might be causing the problem. In such an event, you will have to enable the option. Here’s how:
- Run Outlook,
- Go to the File tab
- Click on Account Settings.
- Select your account under the Email tab.
- A window dialog box will appear, scroll down to the bottom and find the ‘Remember Password’ option. Make it checked.
Solution 3: Uncheck the ‘Always Prompt for Logon Credentials’ Option
Your outlook application might be prompting you to enter the password again and again because you have configured it as such. To eliminate such a possibility, you will have to do the following:
- Open up Outlook.
- Go to the File tab and then select Account Settings.
- In the Account Settings section, select Account Settings.
- Highlight your account and click on Change.
- Click on the More Settings button.
- Go to Outlook Account Settings
- Switch to the Security tab.
- Unselect the ‘Always prompt for logon credentials’ option in user identification.
- Click OK
- Close your Outlook.
Solution 4: Creating a new Profile
Sometimes, the issue can be due to a corrupt profile or due to an error with it. In such a case, you will have to create a new profile.
- Go to the Start Menu
- Open the Control Panel.
- Click on Mail.
- Click the Show Profiles button
- Select Add.
- Enter the name of the new profile and then select OK.
- Enter the email name and email address.
- Next and then click Finish.
- Lastly, select your profile as the ‘Always use this profile’ and then click OK.
Solution 5: Update Outlook
If none of the solutions given above has worked out for you, there might be something wrong with your Outlook application. Hence, you have to update your Outlook application to the latest version.
- Launch Outlook, go to File
- Select About.
- Select Office Account
- Click on Update options.
- Go to Office Updates
- Last, select the Update now from the list to find for any new updates.